Frequently Asked Questions
How accurate is body language reading?
Nonverbal reading is probabilistic. We teach baselines and clusters to reduce misreads and emphasize context over single cues.
Do you offer certification?
Yes. Our certification includes casework, supervised evaluations, and an ethics viva. See the catalog for details.
Are your courses suitable for remote teams?
Absolutely. We include on‑camera presence modules and meeting facilitation drills for distributed teams.
Is there a refund policy?
Refunds are available as described at checkout for each product. Contact us with your order ID for help.
Can this help with negotiation?
Yes. Our negotiation track focuses on timing, de‑escalation, and reading incongruence—without manipulative tactics.
How much time do I need weekly?
Most learners make steady progress with 2–3 focused hours per week plus micro‑drills woven into meetings.
Do you provide team workshops?
Yes. We design custom workshops for hiring, sales, leadership, and facilitation. Reach out on the contact page.
Is there any medical or psychological treatment involved?
No. Our content is educational. We do not provide medical or psychological treatment or guarantees.
What is “Fallows”?
“Fallows” is your personal list of tracked favorites. Add items in the catalog and review them later.